Yes, you will be collected from right outside your house. However, if you are located within a gated community, We request that you wait outside the gates. There may be instances where our vehicles are unable to negotiate turns, driveways etc, rendering some locations inaccessible. In such a case, we will endeavour to pick up/drop off passengers at the closest point possible. Should the driver deem any location or situation unsuitable for the vehicle, an alternative will be sought & used.