Refund Policy

*Admin Fees are non-refundable if you cancel for any reason at any stage after receiving a booking confirmation.

Admin fees for different classes shown below:

  • Best Available Vehicle: 20%
  • Business-Class Service: 25%
  • Stretch Limousine and Minivan Service: 35%

After admin fees are deducted:

  • 25% of the total remaining booking amount is non-refundable if cancelled with less than 5 business days' notice but not less than 4 business days' notice.
  • 50% of the total remaining booking amount is non-refundable if cancelled with less than 3 business days' notice of booking pick up time, but not less than 2 business days' notice.
  • 100% of the total remaining booking amount is non-refundable if cancelled with less than 2 business days' notice of booking pick up time.

Merchant service fees are not refundable. *Admin Fees are non-refundable to cover the on-going website maintenance and database management fees. On-going online paid advertising charges. On-going online paid directories/tools. Any bank charges associated with Master/Visa card verification, pre-authorisation and processing fees by American Express/Dinner Cards, PayPal or any other third-party payment source. Other varied charges that are associated with the booking.

Example

John has a Confirmed Booking worth of $100/- its include Non-Refundable Admin Fees ($100 - 20% Best Available Admin Fees)

if you cancel anytime after Confirmed Booking or more than 5 days before travel you get actual booking amount $80/- Refund issued the without any question asked. (it may take 5-7 working days to appear into your account depending on your bank)

25% of the total remaining booking amount is non-refundable if cancelled with less than 5 business days' notice but not less than 4 business days' notice.

$80 Actual Booking Amount - 25% Refund Policy = $60/- Refund Issued Without any Question Asked. (it may take 5-7 working days to appear into your account depending on your bank)

50% of the total remaining booking amount is non-refundable if cancelled with less than 3 business days' notice of booking pick up time, but not less than 2 business days' notice.

$80 Actual Booking Amount - 50% Refund Policy = $40/- Refund Issued Without any Question Asked. (it may take 5-7 working days to appear into your account depending on your bank)

100% of the total remaining booking amount is non-refundable if cancelled with less than 2 business days' notice of booking pick up time.